Fourth Level Warranty Program

Two (2) Year Standard Warranty SEL warrants our Fourth Level products to be free of defects in material and workmanship for a period of two (2) years from the date of shipment.

15 Fifteen (15) Year Extended Warranty SEL warrants the our Fourth Level products to be free of defects in material and workmanship for a period of fifteen (15) years from the date of shipment. This warranty is available for installations utilizing Fourth Level products and which have been accepted by SEL into the Extended Warranty Program. The following is a list of items that must be submitted for application for this warranty:

  • Complete the Warranty registration Form and submit to SEL.
  • Original handwritten test results from the field are required; typed results are not acceptable.
  • Electronic copies of all fiber test results, using an optical power meter or OTDR with fiber spans identified per As-Built Drawing.
    • Power Meter – measurements at the highest wavelength
    • OTDR – Bi-Directional measurements at the highest wavelength. Viewing software for OTDR results required.
  • All software required to run or view the test data must accompany the application.
  • Copies of as built drawings must be submitted to SEL via electronic or hard copy to SEL. (Drawings must be in AutoCAD or Visio)
  • Submit copies of purchase invoices for the products used in the installation. ( Hard copies only )

Twenty-Five (25) Year Premium Warranty SEL warrants the products to be free of defects in material and workmanship for a period of twenty-five (25) years from the date of shipment. This warranty is available for installations which have been accepted by SEL into the Extended Warranty Program. The following is a list of items that must be submitted for application for this warranty:

  • Complete the Warranty registration Form and submit to SEL.
  • Original handwritten test results from the field are required; typed results are not acceptable.
  • Electronic copies of all fiber test results, using an optical power meter or OTDR with fiber spans identified per As-Built Drawing.
    • Power Meter – measurements at the highest wavelength
    • OTDR – Bi-Directional measurements at the highest wavelength. Viewing software for OTDR results required.
  • All software required to run or view the test data must accompany the application.
  • Copies of as built drawings must be submitted to SEL via electronic or hard copy to SEL. (Drawings must be in AutoCAD or Visio)
  • Submit copies of purchase invoices for the products used in the installation. ( Hard copies only )

For the Extended Warranty and the Premium Warranty programs, SEL will evaluate the data supplied by the user. SEL engineers will review the data and make a determination as to whether the installation will be accepted and an extended warranty granted. Once this determination is made, if the application is accepted SEL will issue a warranty certificate to the company in the name of the end-user. If the application is rejected, a letter explaining the reason for the rejection will be issued to the customer who applied for the extended warranty.